We know you probably have questions, and we’re here to help!
- Do you do events other than birthday parties?
We love to provide entertainment at other events such as balls, tea parties, meet and greets, and other events! Please send us an email with the particulars of your event and we will be happy to provide a quote for services.
- Do you travel to other cities?
Definitely! We have done parties in Wake Forest, Garner, Knightdale, Carrboro, and more! Our general service area includes most of Wake County and Durham County. If you’re planning a party or event and would like to know if a travel fee applies to you, please send us the address and we’ll be happy to give a quote!
- Do you do free events for charities?
We are happy to provide entertainment at a limited number of charity events each year at no charge. Please email us the particulars of your event so that we may determine if we can assist you! We reserve the right to select which princess character appears at your event.
- How do I book a party?
Visit our party packages page in order to determine which package best fits your needs, then email us with your choice of princess and desired package and desired date/time. We will reply within 72 hours to confirm availability with an invoice for your deposit. Make your deposit within 5 business days to guarantee your party. Full payment is due five business days prior to your party.
- Do you perform your character songs?
While we do not provide music at our parties, many of our actresses are trained vocalists who can’t help but burst into song when one they love is playing at their parties.
- What if the princess I request isn’t available?
We will email you with alternatives. Generally we will reply with a different time or day that your requested princess is available as well as which (if any) other actress may be available to play that character at your requested time. If your princess character is not available at your requested time, we will include a list of what characters are available for your party.
- What if I need to cancel or reschedule my party?
We will work with you to reschedule your party at a time and date that works for you and your requested actress. Any deposits made are non-refundable, but may be applied to the cost of Greeting Videos.
- What if I have more guests attending than are included in my party package?
For Coronation or Grand Ball Party Packages, 11 guests are included. Additional guests may be added at a rate of $8 per guest for the Coronation package and $12 for the Grand Ball Package. If you have 15 or more guests attending, a second princess must be booked for these packages. Depending on the age and total number of guests, we may also suggest extra time or a Princess Attendant be booked as well in order to ensure there is sufficient time for every child to participate in the activities.
- What age range is appropriate?
Our parties are generally targeted for children ages 3-7, but you know your children best. If you have children attending outside of that age range, please let us know so we may tailor your party appropriately!
- I want a substitution for the tiara craft included in the Coronation and Grand Ball packages
Depending on the age range of the children and the princess character attending, we will present an appropriate craft option to you by email prior to your party.
- I already booked a princess character, can I get a different character instead?
If the actress attending your party also portrays that princess character, we will be happy to change characters with sufficient notice! If your new choice of characters requires a different actress, we will make every attempt to accommodate the change, pending availability.
- What area do you serve?
We are based in Cary/Morrisville, North Carolina and currently serve Apex, Cary, Chapel Hill, Durham, Morrisville, and Raleigh. We are available for parties outside of this area, however travel fees may apply.
- I want to book a princess character that you aren’t currently offering!
Please send us an email! We’re always looking to offer new princesses and might be able to accommodate your request.
- Can your performers accept tips?
Yes! While a gratuity is never expected, it is certainly always appreciated!
- I have a question that isn’t covered here!
Please send us an email at firstname.lastname@example.org and we will respond as soon as possible!